Terms of use



These general conditions of sale (the "Terms and Conditions") are entered into between Passion-Electro and any non-natural person merchant (the "User") wishing to make a purchase on the Website (hereinafter referred to as the "Parties").

The Parties agree that these Terms and Conditions govern their relationship exclusively. Passion-Electro reserves the right to modify the General Conditions. They will be applicable as soon as they are posted.

If a condition of sale should be missing, it would be considered to be governed by the practices in force in the sector of distance selling companies are based in France.

Article 1 - Object

The Terms and Conditions are intended to define the terms of sale between Passion-Electro and the User, from the handover from ordering to after-sales services, including payment and delivery.

Article 2 - Products

The products governed by these Terms and Conditions are those listed on the Website and are marked as sold and shipped by Passion-Electro (the "Products"). They are offered while stocks last.

Products are described and presented with the utmost accuracy. However, if errors or omissions may have occurred regarding this presentation, the responsibility of Passion-Electro could not be committed.

The photographs of the Products are not contractual.

Article 3 - Prices

The prices of the Products are indicated in Euros all taxes included. They take into account the VAT and any discounts applicable on the day of the order.

Prices shown are subject to visible errors. In case of display of a wrong price, obviously derisory (cheap price), whatever the reason (computer bug, manual error, technical error.), The command - even validated - will be canceled, what we inform as soon as possible. You will then be able, if you wish, to reorder your order at the correct and exact price.

The prices of the Products are exclusive of delivery charges (postage, packaging and packaging according to amounts in force). The amount of delivery costs will be specified on the order form before validation of the order.

If one or more taxes or contributions, including environmental, were to be created or modified, increasing as in decline, this change may be reflected in the selling price of the Products on the Website and on the various sales media.

However, a price can not be changed once the User's order has been validated.

Article 4 - The order

4.1 User Preliminary Identification

To place an order, the User must identify himself with his email address or his customer number and his password. For any first order, the User must follow an account creation procedure indicated on the Website.

If the password is lost or forgotten, the User may request it again returning to his account and clicking on "I forgot my password". He will then receive his password on the email address that he communicated at the time of registration.

4.2 Order Registration and Validation

Once the basket has been validated, the User must accept the Terms and Conditions, choose the address and delivery method, and finally validate the payment method, this last step formalizing the sales contract between Passion-Electro and the User.

Any order implies acceptance of prices and descriptions of products available for sale. Any dispute on this point will occur in the context of a possible exchange and guarantees mentioned below (Article 7).

Passion-Electro will acknowledge receipt of the order upon validation by sending an email.

In some cases, including default of payment, wrong address or other problem on the account of the User , Passion-Electro reserves the right to block the order of the User until the problem is solved.

In case of unavailability of a Product ordered the User will be informed by email. / span>

The cancellation of the order for this Product and its possible refund (only Products available at the time of the order may be subject to a levy, as opposed to deferred products), will then be made, the rest of the order remaining firm and final.

Article 5 - Terms of payment

Credit Card, e-credit card, Visa, Mastercard, Paypal, Check, Bank Transfer.

The User's account will only be debited when shipping the Available Products. In the case of Exhausted or unavailable Products, the debit will only be made from the amount of the Products actually sent.

Article 6 - Delivery

This period of service is not guaranteed during certain periods of strong activities, such as Christmas.

Preparation within 48 working hours.

Shipping in letter followed by mail for metropolitan France within 48 hours, 72 hours for Europe and the rest of the world 96 hours.

Delivery to a relay point chosen by the User or to any other address that the User would have indicated to us in mainland France, Corsica and Monaco.

The delivery time is taken into account from the delivery of the package containing the Products to Colissimo.

Article 7 - Right of withdrawal


All Products delivered in Europe may be subject to a refund except those excluded by law and marked in this sense, for example Products that have been customized upon request of the User.

Products must be intact, complete, packaged in the original packaging.

The User has a right of withdrawal of fifteen (15) days from the date receipt or withdrawal of the Products (eight additional days in relation to the statutory withdrawal period).

The User may return his Product to Passion-Electro via La Poste. The costs of return via La Poste are the responsibility of the User.

Passion-Electro undertakes to reimburse the User who has exercised his right of withdrawal the amounts as soon as possible and at the latest within fourteen (14) days following the exercise of the right of retraction.

Passion-Electro will reimburse the User for returned Products, subject to the above mentioned conditions , as well as a basic "delivery" delivery charge of the latter if the User returns the whole of his order (the deliveries with supplements are reimbursed within the limit of the basic delivery charges).

If the User does not return the entire order and keeps one or more Products ordered, the amount of delivery charges "go" will be kept by Passion-Electro.

The refund will be made via the payment method of the returned order.

So, if the Product order has been set by:

- Carte Bleue, and that his Carte Bleue is still valid, the refund will be made on the attached account to this Blue Card

- Paypal will be refunded to the Paypal account


The User also has fifteen (15) days to request an exchange.

The User will not have to pay a delivery charge on the new exchange order.

The User may return his Product to Passion-Electro via the Post Office.

As a reminder, return shipping costs are the responsibility of the User. < / p>

Article 8 - Signature and Evidence

In any case, the online supply of the credit card number and the final validation of the order will be worth proof of the completeness of this order in accordance with the provisions of the law of March 13, 2000 and will be worth the sums committed by the seizure of the Products appearing on the order form.

This validation is the signature and express acceptance of all transactions on the Website < / p>

However, in case of fraudulent use of his credit card, the User is invited, from the notice of this use, contact Customer Service.

The computerized registers, kept in the computer systems of Passion-Electro and its partners under reasonable conditions security, will be considered proof of communications, orders and payments between the Parties.

The filing of purchase orders and invoices is done on a reliable and durable support in order to correspond to a faithful and durable copy in accordance with article 1348 of the Civil Code.

Article 9 - Liability

Passion-Electro has for all stages of order taking as well as for the stages after the conclusion of the contract an obligation of result.

Thus Passion-Electro undertakes to describe with the greatest accuracy the products sold on the Website . On the other hand, the liability of Passion-Electro can not be engaged in the case where the non-performance of its obligations would be attributable either to the unpredictable and insurmountable fact of a third party to the contract or to a case of force majeure as defined by the jurisprudence French. Similarly, Passion-Electro can not be held liable for any inconvenience or damage inherent to the use of the Internet, including a break in service, external intrusion or the presence of computer viruses.

Article 10 - Intellectual property

All elements of the Website, whether visual or audio, including the underlying technology are protected by copyright, trademarks or patents. Similarly, the trademarks, logos and designs appearing on the Website are the exclusive property of Passion-Electro. Their disclosure shall in no way be construed as granting any license or right of use whatsoever to the said trademarks and distinctive elements protected by copyright. They can not be used under penalty of counterfeiting.

Thus, none of the documents from the Website can be copied, reproduced, republished, downloaded, posted , transmitted or distributed in any way.

However, it is possible to download a copy of the documents to a computer for personal use. 'User and only for non-commercial purposes, provided that the User does not modify the information contained and that he keeps intact all copyrights and other mentions of ownership. The modification of these documents or their use for another purpose is an infringement of the intellectual property rights of Passion-Electro.

The User who has a personal website and who wishes to place, for a use personal, on its website a simple link directly to home page of the Website, must compulsorily ask permission to the company Passion-Electro. This will not be an implicit affiliation agreement.

Article 11 - Nominative information

When ordering, personal data will be processed by computers.

The User is invited to refer to the Privacy tab "of the Website to obtain all information on this point.

Article 12 - Applicable Law and Jurisdiction

The General Conditions are subject to French law. The court of competent jurisdiction in case of dispute shall be that of the place of residence of the defendant or, at the option of the plaintiff, the actual place of delivery of the Product.

The Website complies with French law, and in no case does Passion-Electro give any guarantee of compliance with the local legislation applicable to you, as soon as you access the Website from other countries.